TICKET
POLICY
Your use of this site is subject to the following Terms and Conditions. By contacting us and ordering tickets you confirm that you have read and accepted the Terms and Conditions in their entirety.
1. CONTRACT
1.1 A legally binding contract will come into existence when we accept your order.
1.2 Acceptance of an order placed by you is subject to the condition that tickets are available for the event selected by you.
1.3 We will notify you by email if we accept your order. Acceptance will be deemed to have been effectively communicated to you when we send the email (whether or not you receive such communication).
1.4 No order will be accepted until we have received full payment for the cost of the tickets.
1.5 Once purchased, tickets cannot be transferred, exchanged, refunded or returned.
1.6 If an event is canceled we will make notification by posting on the relevant event’s website and social media.
1.7 If an event is moved to another date we will make notification by posting on the relevant events website, we suggest that you always check the website before you begin your journey.
2. PRICE AND DISPATCH
2.1 Tickets will be dispatched to the email address given when the order is placed.
2.2 Customers are advised to check their purchase upon receipt and inform us of any errors as soon as possible.
2.3 It is the responsibility of the customer to inform us of any change of email address, both before and after the purchase.
2.4 No duplicate tickets will be issued to replace lost or stolen tickets unless a suitable reason is given and accepted by 3XC Events who have the full and final decision.
2.5 If a customer orders more tickets than the maximum allowed as indicated during the booking process, we reserve the right to cancel the order which will be autonomously done by ShowClix ordering system before purchase.
3. PERFORMANCES
3.1 The right to refuse admission to an event is reserved by 3XC Events at all times and/or event venue, who may take health and safety, environmental and security concerns into account at their reasonable discretion and may from time to time carry out security searches.
3.2 We would advise customers that no refunds will be offered to customers who are refused entry or ejected from a venue on account of late arrival, being or appearing to be underage, declining to be searched, abusive, threatening, drunken or another anti-social behavior (including smoking in no smoking areas), carrying offensive weapons or illegal substances, or making unauthorized audio, video or photographic recordings. Full rules for photography are at the bottom.
3.3 All guest appearances are subject to work and personal commitments.
*Certain areas of the events may be age-restricted and you are purchasing the tickets based on this knowledge and it is accepted that you have read these terms and conditions of sale. Please ensure that you read all the information that applies to any restrictive area of the event when you arrive at the venue and that you are carrying proof of age if appropriate.*
4. LIABILITY
4.1 In all arrangements involving third parties we act only as your agent and no liability of any kind whatsoever shall be attached to us relating to or arising from such an arrangement with a third party.
4.2 We do not accept any liability for any losses or claims arising from any inability to access our website or any failure to complete a booking on the website.
4.3 We do not accept liability for any indirect or consequential loss of any kind in contract, tort or otherwise arising out of the use of the website or the purchase of the tickets or other goods or services from us by whatever means.
4.4 Whilst every care is taken to ensure tickets or other goods or services ordered by you arrive on time at the agreed destination, we do not accept liability for loss or damage that is caused by any event or circumstances beyond our reasonable control.
4.5 To the fullest extent permitted by law we will not be responsible for loss, damage or injury to any person or their property howsoever caused.
5. SPECIAL CIRCUMSTANCES
5.1 When ordering tickets online, the website will not prevent you from buying tickets for two different events at the same time. If this happens we will not refund in any circumstances even if any other clauses apply.
5.2 Tickets that are resold or transferred for any reason by anyone other than 3XC Events or an authorized agent will become voidable and the holder will be refused entry.
5.3 No tickets need to be purchased for children under 2 years of age.
STILL HAVE QUESTIONS?
Please get in touch with our representative team when it comes to feedback, complaints, refunds, etc. You can also reach out to our social media team for questions about the show. Click the link below to fill out our contact form.
6. PRIVACY
6.1 By entering and using our website, you consent to the collection, use and retention of your personal information.
(i) Information about you including your name, address, telephone number, an email address is held by us, credit/debit card details are not held by us. The information is needed to process the transaction and fulfills your order and any subsequent problems or disputes.
(ii) We may also use the information for internal administration and analysis by us and our associated companies.
(iii) We disclose your information (but not credit/debit card details) to third parties on occasion but only for the purpose of completing your transaction with us.
(iv) We may disclose your information for the purpose of associated administration and obtain professional advice and your information may also be passed to the management of the venue where the event is taking place at their request.
(v) We do not sell, rent or trade your personal information to third parties for marketing purposes.
7. USE OF OUR WEBSITE
7.1 We reserve the right to update or otherwise change the terms and conditions or amend the website at any time and without notice to you.
7.2 We will not accept any liability for tickets or other goods and services which have been ordered through our website or bought at the event using your credit/debit card by someone not authorized to do so.
7.3 Our website uses industry-standard encryption software and a secure server to ensure the safety of orders placed on our website. No one can access any information sent by you as long as it is sent using the secure pages. Therefore, you must only send your credit/debit card details were asked for on our website and you must not send credit/debit card details by standard email.
8. INVALIDITY
8.1 If any part of these conditions is unenforceable (including any provision in which we exclude our liability to you) the enforceability of any other part of these conditions will not be affected.
9. NO WAIVER
9.1 No failure or delay on the part of any parties to these conditions relating to the exercise of any right, power, privilege or remedy provided under these conditions shall operate as a waiver of such right, power or remedy.
10. GOVERNING LAW
10.1 These Terms and Conditions and our agreement with you under them shall be governed by Texas State Law, and we agree to submit to the exclusive jurisdictions of Ector County for the determination of any dispute between us.
ADDITIONAL NOTES:
3XC Events conventions are vibrant events which offer a variety of photography opportunities. Taking photographs is encouraged- no special permission is needed to bring a camera to the event. The event, venue, and attendees all have expectations, so please note the following rules that apply to everyone at a 3XC Events convention.
– Photography is permitted in all public areas of the show unless signs or staff indicate otherwise.
– Outside of organized activities on stages, exhibitor stands, and signings permission must be sought from the subject(s) of a photograph before beginning to take photographs; the photographer must also oblige if the subject requests to see the photograph taken.
– It is unacceptable to take or attempt to take photos deliberately geared towards compromising common decency or the dignity of the subject, for example contriving the position of the camera to shoot up a skirt or clothing.
– Any equipment used must be held by the photographer. Freestanding equipment or additional equipment held by other people e.g. lights and flashes is not permitted, unless part of a booked trading or exhibiting space. This equally applies to people with a press pass; a press pass does not grant permission to set up a studio.
– Use of power sockets requires the permission of the event. Venues further require permission to be sought from them if wanting to use power sockets within a venue but outside of the event.
– Photographs taken at events may only be sold to press outlets unless taken as part of a booked trading or exhibition space. If you wish to sell photography services to the general public or the subjects of the photographs without a booked trading or exhibition space, a $750.00 fee will be charged for commercial photography.
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PREVIOUS PARTNERSHIPS.
3xc Events has successfully partnered with a variety of businesses across Texas, creating memorable and impactful events. With many more exciting collaborations on the horizon, we invite you to explore our sponsorship packages by clicking here to get in touch with us.
UPCOMING SHOWS.
